Posted 5 years ago on August 24, 2019 07:25
How to report a bug
Table of Contents
1. General Guidelines
  1.1 Is this a bug or an enhancement?
  1.2 Open a new thread for each issue!
  1.3 Has this bug been reported before?
  1.4 Follow the outline!
2. Known Bugs
  2.1 Timing
  2.2 Messages & Notifications
General Guidelines
1.1 Is this a bug or an enhancement?
A bug is a defect in the site that was not designed to work in that manner. An example of a legit bug is: Bank interest not rolling over with the new day. An enhancement is a desire by the user to modify or add site functionality based on what they believe would be best. An example of an enhancement is: Button colors shouldn't be so bright. The navigation menu shouldn't collapse at a specific size screen. If you are unsure whether your submission is a bug or an enhancement, please feel free to ask on our Discord in the #questions channel. Or send me a message (once those are up and running - heh).
1.2 Open a new thread for each bug!
If you've noticed that there are multiple bugs that need squashing, please do not post them all in one single thread! For example: I have found a bug that pertains to steps but I also found a bug in the forum design. Since these two bugs are different, I'll open two separate bug reports. If you believe that two bugs are related, please simply notate in your post a link or thread title to the related forum post.
1.3 Has this bug been reported before?
Cycle through the forum threads and check below (Known Bugs) to verify that the bug you are about to report has not already been brought to our attention.
1.4 Follow the outline!
Provided is an outline of how you should format your post when submitting a bug. This outline will also guide you through the information that aids a bug-squash. Please be as detailed as possible. Still a little unsure what to write? View the Example Bug Submission below to get a better idea.
Known Bugs
2.1 Timing
Forum Timezones: Activity page is utilizing local computer time instead of local server time.
Steps Progression: Once a user utilizes their steps, the steps do not reset on the fresh day.
Banking Interest: Once a user snags their banking interest, the interest does not reset on the fresh day.
2.2 Messages & Notifications
Unable to send messages: Invalid recipients when attempting to send mail.
Notifications: The site indicates a user has notifications but does not auto populate on warning.
Clearing notifications: Inability to clear notifications.
Viewing Notifications: Inability to view notifications from http://figment.pet/notifications
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Posted 5 years ago on August 24, 2019 17:14
Example Bug Submission
1. Short summary of what you are seeing: Pets remain in original Den order after dragging handles.
2. Link to the location of the bug: http://figment.pet/mypets/order
3. Expected result: Pet order should save automatically (according to flavor text on page). After reordering, player should navigate to http://figment.pet/mypets and verify that pet order has been successfully implemented.
4. Actual result: Dragging the reorder handles works perfectly fine, there is no indication that the results are being saved or committed. The 'My Pets' page also does not display these changes.
5. Recreation Steps: - Go to: http://figment.pet/mypets/order
- Drag and drop order of pets to something different than it was on page load.
- Observe when refreshing, the page reverts to original order.
- When navigating to http://figment.pet/mypets, the page reverts to the original order.
6. Additional Information: Testing this requires at LEAST 3 pets as the active pet will always remain at the top of the page regardless of reordered location. Also, see Enhancement #304 named: Save Button/Indicator for Pet Order (this enhancement is not real, just an example that you can 'attach' other things that pertain to the bug here in this section)
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